Skip to main content

How can we help?

Start with the guide that matches your cloud provider or the stage where you are blocked. Flare supports GCP Cloud Audit Logs and recent regional AWS CloudTrail management event history.

Connect a cloud

Connect GCP

Configure read-only OAuth, find your Project ID, reconnect an expired token, or troubleshoot missing audit logs.

Connect AWS

Create the read-only IAM role, understand trust versus permissions policies, and resolve role or Region errors.

Run and investigate

Run an analysis

Fetch live GCP or AWS activity, upload a file, choose a time window, and understand event limits.

Understand results

Read scores, severity, source evidence, first-seen values, and truncation notices.

Ask follow-up questions

Get provider-specific investigation steps and turn findings into an incident summary.

Upload a file

Prepare GCP, AWS, or custom logs in JSON, NDJSON, CSV, or plain text.

Fast checks

Never send passwords, OAuth tokens, access keys, secret keys, or session credentials to Flare Support.

Still blocked?

Visit Flare Support or email [email protected]. Include:
  • The provider: GCP, AWS, or file upload
  • The GCP Project ID, or AWS account ID and Region
  • The role name or connector status, when relevant
  • The exact error message and the time it occurred
You can also review the FAQ for account, retention, quota, and baseline questions.